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BBPOM di Jakarta bersama Ombudsman RI mengadakan pertemuan

Jakarta BPOM Strives to Achieve WBBM predicate

The Jakarta-based National Agency for Drug and Food Control (BPOM) is committed to achieving the Clean and Serving Bureaucracy Area (WBBM) 2025 predicate from the Ministry of Administrative and Bureaucratic Reform (Kemenpan RB).

To improving the quality of public services

Jakarta Branch BBPOM Head, Sofiyani Chandrawati Anwar said, to realize it, he discussed and sought input on the implementation of public services with the Ombudsman.

"This is part of our effort to demonstrate our commitment to improving the quality of public services," she expressed, Tuesday (9/23).

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She continued, efforts to improve service have become an internal culture in recent years. Even, the BBPOM's Public Service Unit (UPP) in Jakarta has held the predicate of Excellent Service since 2021.

She admits that the achievement is a source of pride. However, she also realizes that in the dynamics of society, there is always room for improvement.

"So, we are always open to feedback to continuously improve public services for the community," she said.

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